Privacy Policy for RELPZ

Your privacy is a priority for RELPZ ("us", "our", "we"). This Privacy Policy aims to inform you how we handle information on our private Artificial Intelligence assistants platform, RELPZ, and to reinforce our commitment to protecting your data, in alignment with current legislation in the United States of America (USA), the European Economic Area (EEA), and Brazil.

1. Site Navigation (Unregistered Visitors)

For visitors who only browse our site, without registering or logging in, RELPZ has a straightforward approach: we do not use cookies to track your Browse activity, nor do we collect any personal data. Your exploration of our public pages is anonymous to us in this context, allowing you to learn about our services with peace of mind.

2. Registered User Data

For full access and use of the exclusive features of the private AI assistants of RELPZ, registration on our platform is necessary. The information provided during this process (such as name, email, and contact information) and the data generated during interaction with our assistants (such as your settings, customizations, and the content of interactions, within the limits necessary for service provision) are treated with the utmost respect, in strict compliance with the Terms of Use of RELPZ and with applicable data protection laws.

Purpose of Collection and Processing:

Registered user data is strictly used to:

• Allow secure access and use of the various features of the AI assistants on the RELPZ.
• Authenticate your account and protect your access.
• Process payments for services or subscription plans, where applicable.
• Offer efficient technical support and respond to your requests.
• Communicate relevant service information, including updates to our Terms of Use or this Privacy Policy.
• Allow you to manage your preferences and interaction history with assistants, according to the features offered.
• Use platform usage data, always in an anonymized and aggregated form, to improve our services and user experience, as permitted by law.

We emphasize that, as RELPZ is a platform for private AI assistants, the content of your interactions is treated with due confidentiality, primarily aiming at the operation and personalization of your assistant, as detailed in our Terms of Use.

3. Commitment to Global Privacy Laws

This Privacy Policy and the data processing practices of RELPZ are in accordance with the following data protection laws:

• General Data Protection Regulation (GDPR) - (EU) 2016/679: Applicable to individuals in the European Economic Area. RELPZ strives to ensure the rights of data subjects as established by the GDPR, including the right of access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and objection to processing.
• General Personal Data Protection Law (LGPD) - Law No. 13,709/2018: Applicable to the processing of personal data in Brazil. RELPZ adheres to the principles and guarantees the rights of data subjects provided for in the LGPD, such as consent (where applicable), purpose, adequacy, necessity, free access, data quality, transparency, security, prevention, and non-discrimination.
• United States of America Privacy Laws: Including, but not limited to, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). For California residents, RELPZ ensures the rights provided for in the CCPA/CPRA. RELPZ also strives to comply with other applicable federal and state privacy laws, reinforcing our commitment to data protection in all relevant jurisdictions.

4. Legal Basis for Data Processing (Registered Users)

The processing of personal data of registered users by RELPZ is primarily based on:

• Performance of a Contract: Processing is necessary to fulfill our contractual obligations established in the Terms of Use of RELPZ, allowing you to use the platform's services.
• Consent: By registering and accepting the Terms of Use and this Privacy Policy, you consent to the processing of your data for the purposes described herein.
• Legitimate Interests: In certain situations, we may process your data based on our legitimate interests, such as for improving our services (in an anonymized and aggregated form) and to ensure platform security, always respecting your fundamental rights and freedoms.
• Legal Obligations: We may process personal data to comply with legal obligations to which we are subject.

5. Information Sharing

RELPZ values your trust. We do not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. Information sharing occurs only in limited circumstances, such as for payment processing through secure providers or if required by law or in response to valid legal processes. The confidentiality of your interactions with private AI assistants is a cornerstone of our services, as detailed in the Terms of Use.

6. Security of Your Data

RELPZ employs robust technical and organizational measures designed to protect the personal data of registered users against unauthorized access, alteration, disclosure, or destruction. However, it is important to recognize that no electronic transmission or storage system is infallible.

7. Your Rights as a Data Subject

In accordance with applicable laws (GDPR, LGPD, CCPA/CPRA), registered users have rights over their personal data. These may include:

• Right of Access: Request information about the personal data we process about you.
• Right to Rectification: Request correction of incorrect or incomplete personal data.
• Right to Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to legal exceptions.
• Right to Restriction of Processing: Request the restriction of the processing of your data in certain circumstances.
• Right to Data Portability: Request the transfer of your data to another service provider, where applicable.
• Right to Object: Object to the processing of your data in certain situations.
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.

8. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legislation. We will notify you of any changes by posting the new Privacy Policy on this page. If the changes are significant, we will provide a more prominent notice. We recommend that you review this Policy periodically.

9. Contact

If you have questions or concerns about this Privacy Policy or our data processing practices, please contact us: contact@relpz.com.